Website Content - It's All About The Why?

By Jerry Bader

Every week I get asked to look at business websites and tell the owners why they're not getting the results they want. Some of these sites are straightforward brochures, others are e-commerce catalogs, and some are those direct-mail-style pitches reminiscent of old mail-order magazine subscription schemes ported-over to the Web. Some have incorporated do-it-yourself audio and video and some even had this media professionally produced; still the results stink. Why?

'The Close' Is Always Found In 'The Why'

Certainly part of the problem stems from a very narrow definition of what a website is: by casting your site in terms of a brochure, catalog, e-commerce-site, blog, or portal, you are falling into the trap of concentrating on 'The What' rather than on 'The Why'.

This focus on 'The What' is exacerbated by some search engine optimization techniques intended to drive traffic, not to brand product, sell services, or convert traffic into customers. Don't get me wrong, traffic is important, but converting that traffic into paying customers is more important. Even the best and brightest search engine optimizers will tell you that their job is to deliver traffic not orders - closing the deal is your job, and anybody who tells you that closing can be done by means of some automatic never-touched-by-human-hands method is just plain nuts.

What you want to be careful of is search engine tactics and second rate media that actually gets in the way of effectively delivering your marketing message, of telling your business story, of creating a memorable brand image, and above all of generating profitable business clients.

Web-Video is a Presentation Marketing Strategy

If you pay any attention to what's going on, you must be aware of the shift in Web-thinking and the acceptance of Web-video as a fundamental Web-marketing tool. But like most things, there is a right way and a whole bunch of wrong ways to do it.

Web-video is a presentation marketing strategy thats strength and power comes from its ability to overcome the Web's natural sterile, isolationist environment, by incorporating verbal and non-verbal human elements that effectively deliver bold, well-crafted memorable messages. Can a Web-video campaign cure everything that's wrong with your company, or even your sales departments deficiencies? Of course not, but the right message based on 'The Why' using appropriate cost effective presentation techniques can position your business, brand your product, and generate sales leads.

Don't fool yourself: you and your sales staff have to close the sale. Do not expect to sit back and count your profíts while your website runs your business by default. Automatic pilot may work for sites that sell commodity items and nationally branded merchandise backed by millions of dollars of advertising, but unless you fall into that category, it's time to get real.

A New Web Paradigm

Here's a new way of looking at your website and if you 'get it' you will be able to refashion your site and reinvent your business in a way that gets you remembered and initiates action by your target market:

Start thinking of your website as a stage and all the content on it as players you direct in order to deliver your message and tell your story in a memorable manner to a relevant audience. So let's breakdown this Web-presentation model and analyze how it meets your marketing needs.

Your Website Is a Stage

Businesses who want to use their websites as a marketing vehicle have to get past thinking of them in terms of merely digital print media.

Just as damaging is the over-reliance on search optimization or IT technical solutions that have little or no relationship to marketing's primary goal of delivering a memorable message that initiates action on the part of the audience.

Knowing the age, sex and hat size of the last ten thousand visitors to your site may impress some, but reams of statistical information on your visitors doesn't necessarily mean you know what that data means or how to use it effectively. In the same vein, tons of traffic generated by the latest SEO manipulation doesn't necessarily translate into business.

Start thinking of your website as a stage, a presentation and performance platform that allows your company to present your message to your audience in an entertaining, informative, and memorable manner.

Tell Your Story In A Memorable Manner

There are many ways to present what you do and why your audience should care, but the most effective way is to deliver that information in a story format. When people come to your website they are putting you on trial, judging everything thing you present to see if it is relevant, convincing, and if it resonates with their needs.

The article, "Evidence Evaluation in complex decision making," in the 'Journal of Personality and Social Psychology,' by Pennington and Hastie explains when prosecutors tell their version of events to a jury in story-format they are able to achieve a 78% conviction rate, whereas lawyers who do not use a story-format to communicate to juries only get a 31% guilty rate. When visitors come to your website they are putting you on trial for your Web-business life.

Memorable Communication is All About the Performance

Effective communication begins with the campaign concept. If you don't have a well-defined, focused concept that deals with 'the why anybody should care factor', your communication will be muddy and irrelevant. Far too many marketing campaigns try to do too much, and in an effort to get your money's worth say everything and anything that comes to mind. Unfortunately, all you're really doing is confusing people and your core message never gets heard, let alone understood or remembered.

You need professional presenters who know how to use both verbal and non-verbal performance to get your message across, and of course you've got to give the presenters a script that is well written, entertaining, and informative.

Professional actors and voice-over talent bring infinite subtlety, nuance, and meaning to cleverly written scripts. Add sound effects, custom signature music and a few post-production enhancements and you have a memorable presentation.

What you don't need is complicated sets, props, and locations that íncrease the cost of production. The Web is not television, and there is no need to absorb inflated expenses based on ad agency cost-plus-pricing fees that bare little relation to effectiveness.

Expensive movie-style productions are just not necessary and lose their impact when delivered in relatively small Web-friendly formats that need to be easily integrated with additional collateral material used to present more details and to answer frequently asked questions.

Last But Not Least

We can learn a lot from children, not the least of which is their relentless quest for the answer to 'The Why' of things. We often forget that this is the central issue in our lives, and it is only after we've been told by parents, teachers, bosses and numerous other authority figures to shut-up and do what we're told, that we sublimate this need and replace it with the far less meaningful and convincing 'What.'

But if we as marketers can put our faith in delivering 'The Why' using the most people-friendly techniques of verbal and non-verbal digital communication, then we will have learned how to present a convincing memorable Web-marketing presentation.

About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio and Web-video. Visit www.mrpwebmedia.com/ads, www.136words.com and www.sonicpersonality.com. Contact at info@mrpwebmedia.com or telephone (905) 764-1246.

MRPwebmedia delivers clients' marketing messages in memorable ways using video, audio, webmedia campaigns and websites; all created in-house from concept to implementation, from graphic and motion design to Web-design, from script writing to post-production, from music composition to signature sound design.

The ABCs of Domain Names

Everything on the Internet starts with a domain name!

I know that may come off as a bit over reaching - but its true. From email to news, search, video or anything else on the Internet - you have to know where you're going which is only achieved by a domain name.

The ABC's of domain names, which as a title may come off as a little corny to you, is an exercise that makes you think about your industry or business, what you're doing in it, and how you go about doing what you do as it relates to domain names. The use of the ABC's format is to provide a simple, back to basics approach to deliver fundamental concepts that provoke thoughts, ideas and questions on domain names and how they are a part of your world.

So, whatever all of that means - lets dive into the ABC's of domain names and find their relevance in your line or work, personal life, hobbies, educational background, experience or special areas of interest to see what jumps out and comes naturally to you:

A: Advertising - domain names offer the perfect venue to advertise your product or services or to provide potential revenue by domain parking and/or affiliate programs.

B: Branding - the brand is in the name. Having a great targeted domain name can really build a brand, or can actually be the brand (eg: Google.com)

C: Community - the Internet is all about an interconnected community. Through domain names, you create a real destination and an identity for what can become a community.

D: Direct Search - having a generic word based domain name is your best path to direct search traffic. Direct Search is here to stay and will likely take an increasing share of the overall search marketplace. Direct search bypasses the likes of yahoo.com and google.com as the user types in the destination site directly into their browser (ie: www.computers.com).

E: Ecommerce - want to conduct business online - you need to start with one primary thing - a domain name. Ecommerce is one of the leading uses of the Internet.

F: Friends & Family - connect with your friends and family with domain names - either by email, your favorite websites, or photo sharing sites and videos, etc.

G: Global - synonymous with the Internet - domain names (particularly .com) have mass broad appeal on a global basis, with global potential.

H: High Returns - where else can you buy a piece of virtual real-estate for $8.00 and sell it within a matter of weeks or months for over $1000? Fund.com just sold for $9.99 Million in March of 2008.

I: Investment - domain names are appreciating more than any investment for the price. Similar to investing in stocks, bonds, real estate or insurance - domain names offer what I believe to be stable long lasting appreciation with the potential to create astonishing returns. Want to learn more about domain investing - you can always check out www.domainprofitsbook.com.

J: Justify - Justify your web presence and online business with a great domain name that demonstrates who you are and what you do.

K: Keywords - domain names can be based upon major key words for your industry or target market. Just the same, the key words you use in your Internet marketing can be generated from the domain name you choose and how it relates to your target industry/product/service/noun/verb.

L: Localization & Location - targeting niche audiences by location and a specific geography has proved to be a very strong, identifiable marketing opportunity for anybody online. Embracing localization for your domain investment objectives is a great path to consider.

M: Monetization - making money and creating multiple sources and streams of income are the cornerstones to the potential and reason why people buy savvy domain names.

N: New Markets to seize - new products and services are always being launched, just as new companies and markets are being formed. Finding with a good strong domain name to capture the essence of your business or target market for your online presence is always a great starting point.

O: Organization - a domain name is the perfect way to identify with your organization. Whether it's a product, service, or brand - your domain name is your face on the Internet.

P: Profits - Domain are a great way to make money and profits. Invest wisely and you can find yourself with a great windfall.

Q: Quest - Like any business venture, you are on a quest to explore, learn and make money.

R: Revenue - domain names offer a myriad of ways to generate revenues. There are numerous ways and avenues to generate revenues with domain names, however, in some cases are closely held ideas and resources. Becoming educated about domain names and being focused on creating a long lasting business is a great path towards generating revenue.

S: Search Engines - Search engines are the gateway to choices on the Internet and essentially, a directory of domains classified by the type of information, product or service they offer. Search engines are a powerful marketing tool and a source of traffic for the domain name owner.

T: Technology - simply, without technology, there are no domains, websites, search engines, email or the like. The beauty of domain names is that you really don't have to understand or learn too much technology to get started, or to make money.

U: Unique Users - people coming to your website/domains generate traffic. The more unique users that visit your website - the more traffic they create. The more traffic - the greater the value. The best way to create long lasting value with domain names is creating a venue where a consistent and growing base of unique users visit your domain name/website.

V: Virtual - Domain names are virtual real estate. Some represent ocean-front property while others can represent sky scrapers, apartments or vacant land in the middle of a barren desert. Build your portfolio of virtual real estate for the longer term or flip your domain name for a quick sale and profits.

W: World Wide Web - The world wide web and its beginning started with domain names and/or their underlying numerical identities. With the advent of the world wide web, email, search engines and the increasing convergence of communications and media - business and industry has created high demand and appreciating values for good domain names.

X: The X Factor - there is a mystique and certain unknowns regarding the true value of domain names, how to create revenue and profits, and what strategies are best to create traffic to your domain name or website. The more knowledgeable and prepared you are to dive into the domain name world - the better off you are in managing the X Factor when it rears its head.

Y: You - buying, selling, and owning domain names is a reflection upon you, what your goals are, where your interests lie, and how you want to make money with this virtual real estate. You need to decide what your objectives are and how you are most comfortable in approaching your investment and dedication towards making money with domain names.

Z: Zeal - approach your domain activities with passion and enthusiasm. The more positive your thinking and focus is with domain names - the better you will be able to manage it, be prepared, and have an open mind to seize new opportunities and make money with your domains.

We hope you enjoyed this article and find that each time you read it you take away something new and different that can add value to your world of domain names.

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About the Author
This article is written by Chris Kern. Chris has been a serial entrepreneur, corporate finance specialist and domainer for the past 13 years and is the author of the authoritative resource book on domain name investing "How To Make Money With Domain Names" which can be found online at: http://www.DomainProfitsBook.com. "Everything On The Internet Starts With A Domain Name" is a Service Mark of Chris Kern

3 Steps to Driving the Right Traffic to Your Website

One of the biggest challenges many of my clients face is getting enough visitors to their websites. And not just any visitors, but the right kind of visitors - the ones who are high quality prospects for you.

There are literally hundreds of ways you can drive the right kind of traffic to your website, and usually a combination of several brings the best kind of visitor to your site - the ones who are most likely to take action with you - whether that's to sign up for your teleseminar, join your bootcamp, buy your info-product or simply sign up for your ezine list.

But once we get into looking at a client's site, the piece we often find missing is a clearly defined niche. If you don't know who your target clients and customers are, it makes it really difficult to find them and to let them find you.

Step #1. Who is your target market?

Once you define who it is that you're most meant to serve, the easier it will be to know where and how to find them.

Once you have a clearly defined niche, you want to be sure that your website is optimized in the sense that it's ready for the traffic that you're going to be sending to it. There are two essential pieces that you need to have in place before you start driving that traffic to your site:

~ An Invite Site:

This is a simple one-page website where you direct your target market to sign up for your list.

~ A Free Taste:

This is your free offering to entice people to join your list once they arrive at your Invite Site.

I'd like to invite you to take a look at your website and make sure that it's super-clear what step people should take when they arrive. The first thing that your visitor should see is the sign-up for your Free Taste.

If you're going to make the effort to get people to your site, you want to make sure you have a way to capture them once they get there to get them on your list and in your marketing & product funnel. Following this model is a foundational piece to building a successful and sustainable business online.

One you have that foundation in place, you need to find ways to access your niche, to get in front of them, so you can drive traffic to your website. There are two key ways to drive traffic to your site:

Step #2. Find Them

The second key to driving traffic to your website is to find out where your target market is hanging out online. Here are some ways you can do that.

> Join Online Networking Groups/Discussion List/Forums/Blogs

Find 3 online networking groups and list your profile and website address that points directly to your sign-up page for your Free Taste. Some great groups can be found on Ryze.com and LinkedIn.com. Search Google Groups or Yahoo Groups for other groups that apply directly to your niche.

The key to utilizing this tool is to build that relationship with your target market, not to sell anything. Every list has it's own set of rules, but most lists will allow you an email signature where you have your URL listed that points to your Free Taste on your website. Many lists also have Promo days where you can point people to your website as well.

> Offer Free Teleseminars

Another way to get in front of your target market is to offer free teleseminars for groups and associations that are made up of your target market. You invite people to visit your site during the teleseminars, and/or when they register - depending on how the association wants it set up. Associations are always looking for speakers, so put together an offer to speak and send these out.

> Do Internet Radio or Podcast Interviews

Offer to be interviewed for a Internet radio or podcast show whose audience is your target market. Make sure you are able to give the URL of where you want people to sign up for your Free Taste. To find an appropriate show, Google "your niche + podcast" or "your niche + radio shows."

Step #3. Let them find you

The third key is to leave clues for people to find you online.

If your niche isn't clear in the sense that they're not necessarily hanging out together, this is sort of a sideways way to reach them.

> Pay-Per-Click Advertising

Google Adwords or Yahoo Overture are the two biggest players in the pay-per-click arena. You can create a PPC campaign for a very small investment, and because you have complete control over your budget, you can set it for whatever amount you feel comfortable with. It's very difficult to get to the top of the "organic" search results (on the left side of the search results page) but can be very easy to get on the first page of results with a PPC, bringing targeted traffic to you. And, the best part is you only pay when someone clicks your ad that takes them to your website.

Use the PPC's research tool to help find the best keywords for your target market (keywords are just search terms that help people find you online), and then use them in your articles to help the search engines drive traffic to your site.

> Write & Submit Articles

There are several reasons why you want to implement this strategy. One is to educate your target market about you and what you do. Another is that it helps to position you as an expert. And another reason is that your articles give people a taste of your style, what it is that you offer, and it gives them an opportunity to get to know you a bit without risking anything.

When someone enters your keywords in the search form, your article will pop up and that will drive traffic to your site.

> Optimize Your Website for the Search Engines

You'd have to be a full-time search engine optimization expert to keep up with all the changes the major search engines make, but there are a few basic things you can do to help your site come up for relevant searches. Here are some to get you started:

a. Define your keywords - this is how people will find your business online. The trick is to find keywords that are highly relevant to what you offer and popular enough that they will attract decent traffic to your site, but not so competitive that you can't rank well using them. Use your keywords in your web page copy.

b. Create your metatags - this is how the search engines "read" your site. Put your keywords in your metatags on each page of your website.

About this author
Alicia M Forest, MBA, Multiple Streams Queen & CoachT, founder of ClientAbundance.com and creator of 21 Easy & Essential Steps to Online Success SystemT, teaches professionals how to attract more clients, create profit-making products and services, make more sales, and ultimately live the life they desire and deserve. For FREE tips on how to create abundance in your business, visit http://www.ClientAbundance.com .

3 Best SEO Tips of 2008

SEO Tip #1: Make Google Alerts Your Personal Online Spy

Google Alerts is a great way to let the world's biggest search engine be your personal online spy. This takes search engine optimization insider info to whole new level. Here's an excerpt straight from Google....

"Google Alerts are email updates of the latest relevant Google results (web, news, etc.) based on your choice of query or topic.

Some handy uses of Google Alerts include:

* monitoring a developing news story
* keeping current on a competitor or industry
* getting the latest on a celebrity or event
* keeping tabs on your favorite sports teams"

As you probably guessed, it's the second one we care about most, "keeping current on a competitor or industry."

Here's how it works... Each time Google finds a reference to the query or topic you request you will be sent an email with the details. This is like having an online spy to make sure competitors are not using your protected keywords (trademarked names, company names, etc.) It's also an instant identifier to know when your site or product is mentioned in a news story or even when a topic is hot so you can take advantage of the situation. It's the easiest way in the world to stop competitors' dirty tricks and identify trends that you can take instant advantage of.

It's fast, free and works every minute of every day. Let Google Alerts (http://www.google.com/alerts) do your most time consuming legwork while you reap the rewards!

SEO Tip #2: Optimize Your 404 Page and Always Be Found

"Error 404: Page Not Found" is a blessing that most Webmasters curse. Why? Getting a visitor on any page of your site is fantastic! Don't blow the opportunity. Not only can you make your "404" page a valuable sales tool, you can use the following search engine optimization techniques to attract customers in droves.

A.) Use your main keyword in your title, add a "pipe" (usually above the Enter key) and then use your secondary keyword. Here's as example for an SEO site "SEO Search Engine Optimization Tips"

B.) Add some keyword rich content using one to two keywords for the page. If you have less than 250 words on the page, just use one keyword and use it no more than three times total. Bold the first use and italicize the second or third use. Keep in mind this is an "inactive" page so simply tell the visitor what your site is about and whet their appetite with a good description. Something like this works well... "Thank you for visiting SEO (bold) Group, Inc. We are sorry you landed on a missing page but don't worry, if you're looking for the very best search engine optimizations tips (bold), you're at the right place..." This will go on for a couple paragraphs or as long as you'd like then end it with something to the effect of "Please Click Here (link) to visit our site map or click any link to the left."

C.) Add your site's standard navigation system (bar, column, etc.) as mentioned above.

D.) Make the look and feel of the customized 404 page match your main site as closely as possible with a template, matched palette, cascading style sheets, etc.

E.) Create a link to the site map page if available, and make the link easy to find. You want your visitor off the 404 page and into your main content as quickly as possible.

Setting up a custom 404 page link usually takes less than five minutes on most major Web hosting companies like Godaddy.com. But whatever it takes, it's worth the effort.

SEO Tip #3: Get (Even More) Serious About Linking

I saved the most important for last. If you want to do well on any search engine, especially Google, linking is THE single MOST important thing you can do. It's that simple.

Here are the five things you MUST do to make your site #1 on Google:

A.) Find the highest page rank sites linking to your site AND your competitors' sites.

B.) Run monthly link campaigns and snatch up the best of the above identified Web sites.

C.) Run regular checks on what pages are still linking back to your site. Alsomake sure they did not move you from a high page rank page to a lower one (don't get cheated!)

D.) Eliminate any penalized sites you link to; ASAP!

E.) Check your search engine ranking AND your competitor's for each of your keywords every week. Do this, at the minimum, for Google, Yahoo, MSN and Alta Vista.

Inside Tip: Keeping up can be a lot of work so a lot of SEO Consultants (myself included) use SEO Elite (http://www.SEOeliteWeb.com) to do all the most difficult and time consuming work.

There's one more very important thing to know; Google was originally a Ph.D. student's project and was created for the sole purpose of defining a Web site's value by the sites that link to it. Twelve years later this is still it's main job. Linking is EVERYTHING to Google.

These few SEO tips are the very best of the best so use them wisely. Best of luck!

Website Branding: Establishing Your Web Brand

By Matt Jackson

Any form of branding essentially means being recognized. A positive website brand image means that your potential customers will recognize your brand and begin to associate that brand with a particular product or range of products. In achieving this, those same customers will begin to turn to your brand when they need the product you sell or require information that you provide.

Branding Is More Than A Pretty Logo

A lot of websites and website owners mistakenly believe that creating a brand means a compelling and relevant name, and well designed logos and web pages. While these are a part of website branding, they are far from being the whole story. In fact, every aspect of your website and online business needs to convey your brand image. This includes design, narrative voice, advertising, and marketing. Customer communication is equally as important, and provides the opportuníty to strengthen your brand even further.

Your Target Market

Branding needs to concentrate on the target market you are aiming to attract. Market research and some competitor analysis will usually garner you with relevant information regarding the people you are aiming to attract. What products and services are they looking for? What information do they want access to? Do they expect to be able to interact with you or other members of your online community? These are all important questions that you not only need to ask but answer as well.

The most effective branding will also consider the demographics of a target market. Age, sex, nationality, religion, and disposable income bracket are important factors. Again, the savvy online business owner should have at least a reasonable understanding of their target market demographics. Knowing this information ensures that you not only create a brand, but that you create a relevant and powerful brand that is attractive to the right people.

What's In A Name? Everything

The first aspect of your brand is your company or website name. It doesn't necessarily have to portray the products you sell, but it does need to be memorable. Brands like Google and Ebay relay little about the service they provide but they are short, catchy, and easy to remember. You can consider other aspects of branding when choosing a name – PayPal clearly conveys the fact that the service is related to paying and payments, while the addition of the word Pal implies that the service is user friendly and intuitive. It still sticks to the format of being short and memorable; the use of alliteration making the name roll off the tongue even easier.

Domain Names

Once you've determined a brand name and ensured that domain names and company names are available, it's time to register domaíns. .com domaíns are the most effective because they are the ones that we, as surfers, generally remember. We may remember a company name and forget the domain extension. Nine times out of ten we would add .com as the extension and hope to find the right site. It will pay, in the long run, to purchase a number of domains including regional domains (.eu, .co.uk, etc...) and others. Some potential customers like to deal with local firms and these customers will use local extensions.

Headers And Logos

Many websites now utilize a header rather than a true logo. Whichever option you plump for, it is usually a good idea to have your graphic designed by a professional. This design can cost $100 upwards but the results should be more than worth it. A logo will appear on all communication you send to customers, every page of your website, every newsletter, brochure, and virtually any other form of communication or promotional material. It needs to be strong and instantly memorable to prove effective.

Providing The Brand Your Market Wants

The design of your website and other online media needs to be attractive, but it needs to provide the level of usability and functionality that your target market expect. Website design, in particular, needs to be easy on the eye, give simple guidance to the most important parts of the page, and appear professional. It should also cater to your target market. A younger audience will gladly appreciate a more modern design, while the older generations may prefer a classic and more simple design.

Bringing all aspects of design together in all of your media is important. If you intend to use video marketing as a tool to drive traffic and promote your brand, then you need to try and include your logo and a link to your website within that video. Emails, newsletters, faxes, and invoices should largely match the design of your site and should certainly include any logo you have.

Website Content And Narrative Voice

Narrative voice is another important facet of website branding. The main reason that we go online and search for certain terms is to find out more about that term, and not usually to directly purchase a product. As such, website content should provide the information that your visitors are looking for and throughout your website and other media you need to convey the same type of voice.

Websites that are geared towards individual consumers can adopt a more friendly and personable style. This conveys an image that you and your brand are equally friendly and personable – an attractive perception to most consumers. B2B websites can approach content in a more formal and businesslike manner. CEOs and other business executives prefer to know that their budget is being spent on a professional service that will deliver, rather than push an amicable brand.

Giveaways To Promote Brand Awareness

Offering free newsletters or promotional giveaways is an excellent way to kick start your website's popularity. It provides visitors with the information they crave and it provides you with an opportuníty to further enhance your new brand. Blogs, forums, and web applications provide similar advantages and they convince visitors to bookmark your pages and visit more frequently. This, in turn, helps to improve brand awareness and makes your brand much more memorable to your visitors.

Start creating content for use outside of your site. Articles, videos, blog posts, and news stories are all good material that can be branded effectively and distributed in various areas of the Internet. This extra push will help to improve your brand image because it will begin to convey you as being an expert within your field. It will give you and your brand greater exposure and will also help drive traffic to your website.

About The Author
Matt Jackson is a web content writer with WebWiseWords. He understands the importance of web content to the success of your business and the promotíon of your brand.

Images are the Natural Evolution of Search

by Ross Dunn

Over the past couple years it has been impossible to avoid the buzz about images and their increasing role in search; such as universal search which is becoming commonplace among the major search engines. But universal search is only the most prevalent news and only the baby-steps of a new format of search that is about to take over the Internet. Do I have your interest piqued? I will now lay the foundation of my statement to hopefully get you as excited as I am about this unstoppable search evolution.

Evidence 1) Photosynth

If you have any technology mavens as friends it is likely you saw this incredible video presented by Microsoft at the TED conference last year discussing Photosynth. To quote Microsoft Lab's Photosynth home page this software.

"takes a large collection of photos of a place or an object, analyzes them for similarities, and then displays the photos in a reconstructed three-dimensional space, showing you how each one relates to the next. In our collections, you can access gigabytes of photos in seconds, view a scene from nearly any angle, find similar photos with a single click, and zoom in to make the smallest detail as big as your monitor."

My jaw still hurts from hitting the ground after my first viewing of Photosynth many months ago. This software made a massive impression on me that has led me to many interesting ideas on the applications for this software; I will leave these thoughts to another time. For now, however, lets just say that the advent of a technology such as Photosynth provided a first glimpse into how images on the web can play a far greater role than ever imagined.

Evidence 2) PicLens by cooliris

PicLens is a fantastic plugin that allows searchers to navigate a 3d gallery of images associated with the topic they are searching. The user can also surf related images by simply clicking on a small play icon that appears on images anywhere in their browser (the icon appears on the image when the user's mouse hovers over it for a moment). So where does PicLens get its content from? PicLens has complete access to the image caches of: Google, Yahoo, Flickr, SmugMug, Photobucket and DeviantArt.

This free, incredibly useful software is available now and it represents a new way for the masses to think about search; instead of showing information in a ranking format, PicLens makes browsing images as simple as a flick of your mouse (momentum will actually allow the images to move by). Right now PicLens is naturally designed for images but who says it needs to stay that way?

Evidence 3) SearchMe

When my colleague showed me the preview of SearchMe I knew I had the linchpin for this very article. SearchMe is a new search engine in private Beta at the moment but this next generation search engine has finally married image search in a manner that will get many tongues wagging.

As this video outlines in detail SearchMe allows searchers to type in a search and then define the intended topic of their search in order to provide the most relevant results. Once the user selects their topic they are provided with a slick but simple page showing pictures of each resulting web page that can be scanned through in a manner similar to PicLens.


Now these are not images in a classic sense, since they are actually just screenshots of the existing web pages, however, the technology is extremely similar and it seems natural that the final version of SearchMe's image search option would utilize the same technology.

Tying it all Together

What is the one thing that all of these concepts have in common? The answer is marvelously simple; they all focus on the simple concept that a picture is worth a thousand words. Why show a snippet of content in a search engine result page when a complete image could say so much more about the destination?

Are You Excited Yet?

So are we on the same page now? Are you as fascinated as I am with the next generation of search? If not, you had better get on board quickly; there is no doubt in my mind that image-based searching is the natural evolution of search. Don't get me wrong, on page content will still play a large role in algorithms but the days of top 10 results are numbered.

What Will this Mean to SEO?

Basically a few existing elements of search engine optimization will become more important:

1. Web pages will have to be designed with a tighter focus on usability and simplicity for screenshots to appear interesting/relevant enough to click on.
2. Images will always need to be appropriately tagged and described.
3. Web site images will have to be picked with more care from stock photography sites in order to capture the eyes of image-surfing prospects.
4. SEOs will find it useful to include sales-oriented information in images but not at the expense of the image.
5. Content around images and the overall page text must be extremely relevant to the image and the description and tags that are attributed to it.

In short, the evolution of search will continue to do what it has always done; make us all work harder to provide better quality content. One thing is for certain... the evolution of search just makes search engine optimization services more interesting and necessary in order to maintain search success in multiple search environments.

About this author
Ross Dunn is the CEO and Founder of StepForth Web Marketing Inc.; based in Victoria, BC, Canada and founded in 1997. You can read more of Ross's articles and those of the StepForth team at http://news.stepforth.com or contact us at http://www.stepforth.com/, Tel - 250-385-1190, Toll Free - 877-385-5526, Fax - 250-385-1198.

What Every SEO Pro Needs to Know: Using Differentiators in Keyphrases

by Scott Buresh

As any good search engine optimization company knows, in search, more so than any other medium, you have a very short window of opportunity in which to engage your prospect. The only way to get a solid competitive advantage in this arena is to utilize various techniques in order to make sure that you are giving a prospect exactly what it is that he or she is looking for. Otherwise, your prospect will simply click the back button and visit one of your competitors - a process that only takes seconds.

One way to gain a competitive advantage, of course, is to work on the website itself. Any search engine optimization company worth its salt will also be involved in conversion testing on your website - in other words, making certain that the visitors who arrive on your site are likely to take a point of action that eventually leads to a sale. Split tests, modifications in content, different color schemes, and numerous other variable elements can all have a measurable impact.

There is also another way that a quality search engine optimization company will seek to maximize the value of the prospects that find your website through search engines. In this case, however, it is using your company differentiators in the keyphrases that they target to make sure that the traffic that comes to your site is of a very high quality.

Gaining a Competitive Advantage with Differentiators

As more and more companies turn to organic search to gain a competitive advantage while promoting their products and services, it can be increasingly difficult to achieve high rankings for the generic terms that everyone in your industry is pursuing. While any ranking is ultimately attainable, eventually a search engine optimization company has to decide whether the effort involved is worth it, especially when it recognizes that you can get overall better results from the campaign by making sure that a very high percentage of people that are typing keyphrases into search engines are looking for exactly what you offer.

This is why your search engine optimization company should be able to leverage differentiators in your keyphrases to give you the best competitive advantage available.

What Keyphrases Will Work Best for Your Business?

Suppose that you are in an industry where companies can have a wide array of prices, approaches, customer service levels, and so on. Instead of targeting, from the outset, the general keyphrase that defines the industry (for example "email marketing"), a good search engine optimization company will take the time to help you gain a competitive advantage by realizing what is different about your company in order to a.) attract very highly targeted prospects who know what they are seeking and b.) reduce the competitiveness of the keyphrases they are choosing.

Let's take a look at a high-end provider of email marketing that has advanced web-based functionality and focuses on the B2B market. This fictional business is seeking a competitive advantage by working with a search engine optimization company. We can safely assume that the percentage of people that type "email marketing" into a search engine who are looking for this exact type of company is anywhere from between 0 and 100%.

By looking into the popularity of other variations, however, we can see that it is nowhere near 100%. Phrases like "cheap email marketing" or "free email marketing" are very popular, demonstrating that many people seeking "email marketing" are not looking for exactly the service that the provider is offering.

Imagine that instead of targeting "email marketing", a daunting task (that, even if achieved, assures that a high percentage of visitors that come to the site are not looking for the provider's particular type of solution), the search engine optimization company takes advantage of the provider's differentiators. In this case, the search engine optimization company would instead target phrases such as "business to business email marketing" and "web-based email marketing". Suddenly the two objectives have been achieved - the provider knows that a much higher percentage of visitors that are typing these terms are actually looking for the right kind of company and the competitiveness of the phrases has also been reduced, leading to faster and higher rankings.

Using Modifiers to Give You the Edge

There are hundreds of modifiers that can give a competitive advantage by reflecting a company's differentiators, including words such as "free", "affordable", "high-end", "full service", "proven", "turnkey", etc. The point is that by making use of your unique differentiators in the search terms you target, your search engine optimization company is already setting the table for your prospect before he or she even clicks over to your website. When the message that is seen on your site then supports the keyphrase that was typed, you now have an engaged visitor. This can mean more leads, less site abandonment, and better overall website performance.

Conclusion

Remember, your company is better than the others out there. Ask yourself why, and then tell your search engine optimization company to take advantage of these differences in your keyphrases to give you a competitive advantage in your industry. The subtle addition of a few seemingly minor modifiers can have a huge impact on your bottom line. (C) Medium Blue 2008

About this author
Scott Buresh is the CEO of Medium Blue, which was named the number one organic search engine optimization company in the world by PromotionWorld in 2006 and 2007. Scott has contributed content to many publications including The Complete Guide to Google Advertising (Brown, 2008), Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide.

How Google Applies Science to Search (Part 1)

By Kalena Jordan

Dr. Craig Nevill-Manning is a New Zealander who joined Google in 2000 as a Senior Research Scientist to develop more precise search techniques. Previously, Craig was an assistant professor at the Computer Science Department of Rutgers University, where he conducted research in data compression, information retrieval and computational biology. Before that, he was a post-doctoral fellow in the Biochemistry Department of Stanford University, where he developed a software suite used by pharmaceutical research laboratories to identify the role of particular proteins within cells.

A scientist at heart, Craig is probably best known as the developer of Froogle (recently re-named Google Product Search) and the founder of Google's software engineering center in New York City.

This article is a summary of his presentation at Webstock 2008.

Google's Spelling Bee

Craig started his presentation by talking about one of his first challenges in his job at Google: the spelling correction tool. As the popularity of the search engine grew, Google needed to be able to spell-correct lots of obscure words. So his solution was to take a sampling of content from the entire web. Craig's team came up with a algorithmic model and ran it over the web. He discovered that there were several correct answers to the same question. For example, words like "kofee" could mean either the searcher is seeking a cup of java or information about Kofee/Kofi Anan.

To combat this, Craig came up with an interesting solution: the "Did you mean?" alternative spelling option, based on predictive examples of searcher spelling patterns. You can see this in action if you type in "kofee anan" in Google. Above the search results is a line that reads: "Did you mean: kofi annan" and links to the search results for this spelling variation too.

But the research went even further. Craig's team worked out how to take into account the context of the search query by studying the two or three other keywords surrounding the query, for example "kofee cup" or "kofee anan". The research used the science of bigrams and trigrams to better understand how people search. Bigrams are groups of two written letters, two syllables, or two words, very commonly used as the basis for simple statistical analysis of text. So Craig and his team applied this knowledge to Google's spelling correction system and now, Google's algorithm can determine the searcher's intent with much more accuracy, based on the context of the search query.

As an example of the spelling challenges that Google faces, Craig showed the audience the huge number of ways "Britney Spears" is misspelled on the web. He said it's encouraging to see that the most popular spelling is also the most correct one. Scale is important!

Google Maps Lead to Apps

The Google team wrote the code for Google Maps many years ago but the code was actually built into your browser. When Google maps first launched, people took the dense data-script and worked out how to reverse engineer it for their own use. Google engineers decided to release an API key to make these mash-ups easier after seeing so many people reverse engineer Google Maps without Google's help. Now people can mash-up Google maps within minutes to create their own applications.

To show how easy this is to do, Craig took the audience through the steps to create an interactive application with Google Maps. In the space of about two minutes, he signed up for an API key, grabbed the HTML code and pasted it into his page. He then hacked the map to show Wellington Town Hall (our location) and made the point how easy it is to create really useful tools out of technology that is already available.

As an example, Craig showed the audience Seattle Bus Monster. This site uses an API key for Google Maps to make Seattle bus data and tracking available 24/7. Anyone who needs to catch a bus can look online and instantly find their nearest bus location and run to the bus stop in time to catch it. It's these types of interactive applications that add value to both corporate and government sites.

Craig referenced Rodney Brooks from MIT whose provocative paper "Fast, Cheap and Out of Control" offered new logic and a completely different view of machines. The idea is that there is no center of control among robots so you should make lots of them; don't treat them so precious. Craig said developers should use this logic to create lots of small apps that you can replicate and tweak, rather than one big expensive app that can go horribly wrong. Scale trumps smarts every time!

Experiments in Scale That Have Impacted Google's Operations

Precision vs. Recall

Back in the early 90's, information retrieval on the web was limited to things like Lexus/Nexus. So at that stage, Google would take queries and apply it to the broadest possible search. This was great recall at the cost of precision. But Larry and Sergey wanted something better so they decided to use Boolean search. At the time it was heresy because everything was focused on recall. But the Google founders knew that things had to be super relevant so they developed an algorithm - the core algorithm. It was very simple and relied on Boolean search to determine relevancy.

Genomic Sequencing

In the mid 90's a large project - the Human Genome Project - was underway. The race was on to sequence the genome. Scientists decided to feed this out to a bunch of different people. They chopped up the genome for researchers everywhere and allowed it to replicate. The researchers mapped each chunk with genetic markers and computed a tiling path of tiny fragments.

Sequencing was very expensive, so the data was computed based on a minute number of chunks - very labor intensive. The sequencing took forever and reassembling was a long way off. But then a company came along that said they could do it faster. Sequencing becomes cheaper by automating the job using machines rather than individual people so this company used a clever computer algorithm to conduct the sequencing. This reduced the cost and the researchers were therefore able to reassemble more fragments and achieve a rough draft of the genome in 2000. This sequencing approach was the shotgun approach, where accuracy is lower, but the larger scale allowed the impossible to become possible.

Web Definitions

Google used to do a terrible job of defining terms. Craig noticed people were searching for "definition of...", or "what is a...." etc so he wanted the search engine to provide better results for these searches. He found lots of web pages that contained glossaries and definitions, so he hacked up a Perl script to get the glossary formats.

The first recall results were only 50 percent accurate. He wanted to improve this rate, so he did some experiments with the data. But he could never reach an accuracy level he was happy with. It was later he realized that most of the questions people actually needed answers to could be answered with his crappy little Perl script. He concluded that 100 percent accuracy is not important, that scale is much more important.

Now Google allows you to use the "definition:" query and the question format to get definitions from around the web. Type in "what is a blog?" and you'll get lots of results from Craig's original script.

Protein Sequencing

In biology, Craig says, you're constantly producing proteins. The proteins fold up with particular sequencing. Within computing, you can use this knowledge to do amazing things. You can conduct computations with this type of data but it's time consuming. Somebody at Stanford University noticed that proteins spend a lot of time moving about before folding into an alpha helix. So it was suggested they start the computations with lots of configurations. In this way you can parallelize the data by scale and one will be magically close to a folded protein. So they worked out a way to reduce the problem to a simple process based on mass scale. This is why Google uses maximum scale to conduct algorithmic computations.

Chess vs. Go

You can now compute the value of any potential move in chess. Based on that information, you can compute your projected probability of winning the game from any move. Chess grand masters put a lot of time into this knowledge. But the opposite is true for the game Go, because there is more randomness to the game play.

(Stay tuned for Part 2)

About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College - an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.

Article Marketing Secrets and SEO Techniques

by Pete

You won't find many article marketing secrets being given away online, because very few people properly understand the power of this internet marketing tool. It is more than simply a way of getting links back to your website, but a very powerful tool that if used properly can increase your sales to another level.

If you are provided with 'secrets' then they are well known by almost everybody. I will admit that even the 'secrets' I am about to divulge are not secrets at all, but well known article marketing techniques. However, what I will also say is that the three provided here are neither appreciated nor used by all of even those that profess to be marketing 'gurus'.

I know that because I have purchased many of their books and they don't suggest what I suggest: I know my systems work and can prove it through my website listings. However I must stop because I am becoming dangerously close to advertising, but I have done so as to indicate about the maximum you can do on article directories to advertise yourself: and that is your free tip. Do not advertise in your articles if they are intended for submission. Leave that for your 'author's resource box'.

The most common purpose for people writing articles and offering them to directories for publication is to get those all-important back links from the directories. However, just stand back a bit and think why the directories are in existence. It is not for your benefit. It is not to provide you with a free means of improving your Google PageRank, but they exist to make money. And why not? Otherwise there would be no point in anybody offering an article directory to all of these online writers.

You don't pay to have your articles published on the directories, so what is their purpose? How do these people make money? Two ways in fact: the first is by means of Adsense. If you do a search for an article on a specific topic, you will certainly find one because articles have been written on every topic on the planet. On the same page you will find Adsense ads. The reason for this is obvious and also psychological.

It is because most articles are not worth reading, and visitors generally have a quick look at them before leaving the directory site to seek proper information on their topic or niche. That is when they are liable to click on the Adsense ads and make money for the directory owner. That is added to the second way they make money which is from payment for speeding up the listing of the articles. You've seen the thing: get listed in several weeks or pay a few dollars for an instant listing. Like most other serious marketers, I pay.

Whichever means they use, article directories realize that it is to their advantage to get high search engine listings for as many articles as possible. They then have their sites visited by as many people as possible, and also have writers use them. That provides them with more visitors to click the Adsense ads and also as an inducement to other budding authors who might pay for listings. I don't pay for a listing in a site that never has my articles in Google.

Here are three secrets or tips, that you can use in your own article marketing campaigns:

Secret #1 is that if you write the article on a topic related to the content of a page on your website, then the directory (and by that I mean the owner, but let's call it 'the directory' for simplicity) will do all the SEO work and get your article listed so as to get as many visitors as possible. That earns them money. What that means to you is that you get free SEO done on your article.

Why do you think that your articles have to be of a minimum length and of a certain standard? To be listed by search engines, especially Google, that's why. You can use this information to your advantage, but your articles must be at least 500 words. Your resource URL must be one related to the article, and if you make it your blog, that is even better. Place links on your blog to all your other relevant online ventures.

Secret #2 is not really a secret as a submission technique. When you have finished writing your article save it and submit it as a text file. Most people write using Microsoft word, or some other word processing software that uses their own formating code embedded in the article. You don't see it, but the search engines do and it could harm the listing of the directory web page containing your article.

Secret #3 is that many sites offer two or three links in the author's resource. That allows you not only to present links to two or three pages on your website, but also that these links need not all be from the same site. You could provide a link to a page relating to the article (as you always should), one to one of your other websites or Squidoo lens, and a third to your blog URL. Never ignore these possibilities. Open up your mind.

There are several more article marketing secrets that I could give you but that would render this article far too long. You might also require some elementary HTML instruction to provide you with a working knowledge: HTML, or hyptertext mark-up language, is not really a computer language but a means of linking text to files, and it can also be used to format text, graphics and tables on websites and any other medium that can read HTML and transfer it to the intended visual formating.

However, the above secrets are sufficient allow you to use them as SEO techniques that will improve your chances of a high search engine listing. Learn them and use them, and even if you think that they seem fairly elementary I bet my bottom dollar that nobody is using all of them in their article marketing campaigns, because most people are still thinking in mono as far as article marketing is concerned and have to reach the analogue stereo age let alone digital.

Get modern and look farther than you can see, or the internet kids will soon gobble you up for breakfast! Yesterday's techniques are today's tomorrow.

About the Author
If you are interested in more of Pete's article marketing secrets, and some of the best are to come, then visit his Squidoo lens at SEOcious or perhaps his blog at My SEO Blog where you will find more about his personal SEO philosophy. Pete suggests them in the above order for some reason. Me? I don't care! I just want more ice cream.